MERRY adheres to the occupational safety and health policy of "Protecting Employees, Caring for Health, Preventing Hazards, and Reducing Work Injuries." In accordance with occupational safety and health regulations, we promote an occupational safety and health management system, establish safety and health policies, goals, and indicators, and conduct regular executions and inspections to comply with safety and health laws and related requirements. Our aim is to provide a safe and healthy working environment, eliminate hazards, reduce occupational safety and health risks, and promote safety and health consultations and participation, ensuring that internal operations align with safety and health policies and regulations.
The Taiwan headquarters, MERRY Shenzhen, MERRY Vietnam, and OSD hold quarterly "Occupational Safety and Health Committees," inviting labor representatives to discuss and implement the spirit of worker participation. The following table provides information on the chairpersons, management representatives, and labor representatives at each operational location.
Trust and Open Communication
MERRY views employees as the most important partners in the company's operations. Starting from sustainable talent development, we emphasize the values and practices of DEI (Diversity, Equity, and Inclusion), committing to creating a safe, equitable, and diverse working environment. We ensure that employees will not face discrimination, harassment, or unequal treatment based on race, gender, religion, age, political affiliation, or any other condition protected by applicable laws.
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30.99% of Female Senior Executives Ratio
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Investment in training reached NT$5.26 million
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Total training hours 233,619 hours
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No major occupational disasters
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Complete the human rights due diligence report
Occupational Safety and Health Management System
| Taiwan HQ | MERRY Shenzhen | MERRY Vietnam | Austar | |
|---|---|---|---|---|
| Committee Chair | President | Plant General Manager | Manager | Quality Director |
| Management Representative | Head of HR Department | Head of HR & Admin Dept. | Labor Representative for Occupational Safety and Health | Production Manager |
| Labor Representative | 5 | 14 | 3 | 1 |
| Labor Representation Ratio | 41% | 46% | 50% | 5% |
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Rights of Labor Representatives on the Occupational Safety and Health Committee
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Taiwan HQ, MERRY Shenzhen, MERRY Vietnam, and Austar have all obtained ISO45001:2018 certification and undergo regular third-party audits to ensure compliance and effective control of safety risks. This covers all workers (employees and non-employees) involved in design, development, procurement, construction, production, maintenance, and contracting activities. Non-employees include dispatched personnel, contractors operating within the premises, such as security guards, cleaning staff, on-site vendor personnel, and maintenance and construction contractors. Following the management system framework, the "Contractor Construction Safety Management Measures" are implemented as guidelines for safety and health planning. After assessing the occupational safety and health risks of each operating location, it was determined that sites with primarily sales and administrative offices and a small number of employees (MERRY US, MERRY Singapore, MERRY Hong Kong, MERRY North America, and MERRY Malaysia) have a lower risk of disabling injuries and are therefore not included in the management system's operation. Currently, Taiwan HQ, MERRY Vietnam, MERRY Shenzhen, and Austar have obtained ISO45001:2018 certification (hereinafter referred to as "certified sites"). While MERRY Thailand and Suzhou MERRY Sound have occupational safety and health management mechanisms in place, they have not yet fully complied with the ISO45001 management framework. In the future, MERRY plans to gradually implement the occupational safety and health management system in operating locations with production activities and continue to pass external verification, thereby fulfilling the group's commitment to occupational safety and health management and creating a friendly working environment. High-risk workers at MERRY undergo safety training and refresher courses in accordance with local regulations. The training hours and categories are shown in the table below.
Hazard Identification, Risk Assessment, and Incident Investigation
Certified sites collect information on significant negative occupational safety and health impacts directly related to the company's operations, products, or services. They also continuously identify and record potential safety and health hazards (including physical, human factors, chemical, biological, and psychosocial) for both routine and non-routine work activities and facilities. By combining severity and likelihood, high safety and health risks are assessed, and risk reduction management measures are implemented to strive for zero accidents. Through continuous hazard identification and risk assessment, necessary risk control methods are implemented to achieve safety and health policies and meet continuous improvement requirements. In 2023, all certified sites have conducted hazard identification and risk assessment. After engineering controls and administrative management, there were zero high-risk items. Additionally, an opportunity to reduce the hazard risk of laser cutting machine operation was identified, and regular annual maintenance was implemented as a management solution to mitigate the risk. If any behavior that does not comply with operating procedures is discovered, or new potential risks and problems are identified, a designated person is responsible for tracking and improvement. The revision of relevant regulations is evaluated based on the identified issues to ensure the safety and health of the employees' working environment. For work-related injuries, illnesses, diseases, and other accidents, investigations into the causes or potential causes of accidents are conducted in accordance with the "Health Management Measures" and "Accident Investigation and Handling Procedures," and effective corrective and preventive measures are taken to enhance the effectiveness of safety and health management. Employees can also report safety and health-related issues and suggestions, which are then evaluated by the occupational safety and health unit. To protect reporting employees, complaints submitted through company channels will be handled confidentially, with employee responses and follow-up actions.
2To prevent or mitigate potential environmental impacts and hazards before and after emergencies, a management procedure for emergency preparedness and response to major disasters has been established. Items that may pose a threat to the environment and safety are prevented in daily work, and immediate response measures are in place in the event of a disaster. To prevent disasters and enable timely rescue and extinguishing, annual fire safety training and practical drills on fire equipment are conducted to provide all personnel with more fire safety knowledge and skills. MERRY Shenzhen conducts monthly volunteer fire brigade drills and daily pre-work safety briefings for employees. The company also commissions qualified third-party institutions to maintain the factory's fire protection facilities monthly, ensuring daily fire safety. MERRY prioritizes life safety by incorporating it into new employee training and clearly stating it in the Occupational Safety and Health Management Manual. If employees encounter situations that endanger life safety during work (such as earthquakes, fires, explosions, toxic substance leaks, etc.), they are encouraged to avoid danger, leave the risk area, and immediately notify their supervisors without fear of any penalty.
Occupational Safety and Health Training
MERRY is committed to establishing a comprehensive safety, health, and well-being culture for all employees. In compliance with regulatory requirements, the company regularly organizes occupational health and safety training to ensure that every employee is familiar with relevant laws and regulations, as well as the company's safety and health management mechanisms, thereby enhancing overall safety awareness. In 2023, Taiwan HQ provided general safety and health education training (including occupational safety and health and fire prevention knowledge) to 109 new employees, hazardous chemical education training to 26 new employees, and fire safety training to 41 individuals, totaling approximately 569 training hours. Furthermore, personnel involved in occupational safety and health received regular retraining as mandated by law, and employee safety and health education training was strengthened to raise safety awareness among all staff. A total of 4 individuals participated in first aid training and retraining, ensuring compliance with relevant regulations regarding the number of qualified personnel. All production line machines at MERRY Shenzhen and MERRY Vietnam have clear operating procedures, specifications, and maintenance records. Machine operators are required to undergo operational training and obtain certification before operating the machines. Safety mechanisms and measures are incorporated into machine designs to protect employees from work-related injuries. MERRY Shenzhen regularly organizes public safety training courses and seminars, with 14 sessions held in 2023, involving a total of 37,405 participants. MERRY Vietnam provides safety training for all new employees and collaborates with partner companies to conduct annual labor safety training, with a total of 1,563 participants in 2023. Foxlink Vietnam and Austar also provided safety and health training to 1,021 individuals. MERRY' high-risk workers complete relevant safety training and refresher courses in accordance with local regulations. The training hours and categories are detailed in the table below. All new employees are required to complete safety and health-related training courses upon joining the company. All employees can also access work-related regulations and procedures through the company's document management system at any time, ensuring they are well-informed about relevant work safety regulations.
| MERRY Shenzhen | MERRY Vietnam | MERRY Thailand | Austar/FULICARE | |||||
|---|---|---|---|---|---|---|---|---|
|
Participants |
Total Training Hours (PersonHours) |
Participants |
Total Training Hours (PersonHours) |
Participants |
Total Training Hours (PersonHours) |
Participants |
Total Training Hours (PersonHours) |
|
| General Knowledge | 35,007 | 19,124.50 | 1,328 | 23,626 | 328 | 656 | 406 | 1,246 |
| Mechanical Safety | 2,994 | 1,497 | 133 | 2,734 | 117 | 234 | 266 | 206 |
| Chemical Safety | 2,781 | 1,390.50 | 133 | 2,734 | 117 | 234 | 266 | 206 |
| Fire Safety | 2,825 | 1,413 | 98 | 1,678 | 120 | 6 | 306 | 306 |
| Special Operation Personnel Training | 91 | 136.5 | 4 | 1,616 | 27 | 3 | 39 | 514 |
| Others | 0 | 0 | 0 | 0 | 0 | 0 | 4 | 48 |
